Job Details
Location
Melbourne
Salary
AU$160000 - AU$190000
Job Type
Permanent / Full Time
Posted
2025-07-08
Project Manager - Customer Platform
About the Opportunity
A newly created opportunity exists for a capable and delivery-focused Project Manager to lead the customer migration from a legacy platform to a modern, integrated solution. Sitting within the Business Services division, this role offers hands-on leadership and strategic oversight of a national migration program that will redefine customer experience and operational efficiency.
You'll manage a team of three Project Administrators and work closely with cross-functional teams in engineering, support, and sales to ensure delivery milestones are met with precision and consistency.
This role is ideal for someone with a consultancy background who brings practical knowledge of systems, strong workflow and risk management capabilities, and a motivating leadership style.
Benefits
For a confidential conversation, click APPLY or contact Craig Gorton for a confidential conversation – craig.gorton@atlaspartners.com.au
A newly created opportunity exists for a capable and delivery-focused Project Manager to lead the customer migration from a legacy platform to a modern, integrated solution. Sitting within the Business Services division, this role offers hands-on leadership and strategic oversight of a national migration program that will redefine customer experience and operational efficiency.
You'll manage a team of three Project Administrators and work closely with cross-functional teams in engineering, support, and sales to ensure delivery milestones are met with precision and consistency.
This role is ideal for someone with a consultancy background who brings practical knowledge of systems, strong workflow and risk management capabilities, and a motivating leadership style.
Benefits
- $140,000 – $155,000 base salary + super
- $5,000 vehicle allowance
- 10% performance bonus
- Strategic, high-visibility project with executive-level sponsorship
- Collaborative team environment with strong cross-functional engagement
- Career-defining opportunity within a well-established national organisation
- End-to-end ownership of a major customer platform migration program, with a focus on workflow optimisation, risk mitigation, and stakeholder engagement.
- Lead and mentor a small team of Project Administrators, fostering clarity, cohesion, and performance.
- Collaborate with technical, support, and commercial teams to ensure integrated execution across functions.
- Deliver clear, actionable reporting to senior leadership, with an emphasis on visibility, risk transparency, and milestone tracking.
- Drive process improvement initiatives and contribute to scalable delivery frameworks for future programs.
- Ensure governance, compliance, and alignment with group-level practices.
- Approximately 3 years’ experience in project delivery, ideally in consulting or a fast-paced, service-driven environment.
- Demonstrated ability to manage technical implementation projects without requiring deep technical expertise.
- Strong skills in workflow design, integration, stakeholder management, and risk identification.
- Proven ability to lead and inspire small teams, build rapport quickly, and maintain momentum under pressure.
- Confident communicator with well-developed planning and reporting capabilities.
- Commercial acumen and comfort working across both front- and back-office operations.
For a confidential conversation, click APPLY or contact Craig Gorton for a confidential conversation – craig.gorton@atlaspartners.com.au
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